Why Won't My Water Heater Pilot Light?
CANRO Heating & Cooling provides expert advice on this common question for homeowners in Greater Vancouver. If you need professional service, our licensed technicians are available across the region.
Answer: Why Won't My Water Heater Pilot Light?
If your gas water heater pilot will not light despite following the relighting instructions, several issues could be at play. The pilot orifice may be clogged with dirt or debris — a small wire can clean the opening. The gas supply may be interrupted — check that the gas valve on the supply line is fully open. If your water heater has a faulty gas control valve, it may not allow gas to flow to the pilot. The ignitor (piezo or battery-powered) may not be producing a spark — try lighting the pilot with a long lighter. If you have followed the safety procedure (turn gas to OFF and wait 5 minutes) and the pilot still will not light, call a licensed gas fitter. Do not continue attempting to light it — accumulated unburned gas is a fire and explosion hazard.
Related Services from CANRO
CANRO Heating & Cooling provides comprehensive water heater service across Greater Vancouver, including diagnostic inspections, emergency repairs, scheduled maintenance, and system replacement. Our Red Seal certified technicians service all major brands and carry OEM parts in their vehicles. For emergency service related to this question, call (604) 359-1081.
When to Call a Professional for Help
While understanding the answer to this question is helpful, some situations require professional expertise. If you are uncertain about any step, if the problem recurs, or if you notice any signs of gas odour, carbon monoxide, or electrical hazards, contact CANRO Heating & Cooling immediately. Our licensed technicians across Greater Vancouver can provide expert diagnosis and repair. We recommend professional service for any issue that involves gas, electrical components, or safety-critical systems.
Safety Reminder
If you smell gas, suspect carbon monoxide or believe there is an immediate danger, leave the property and contact emergency services or the appropriate gas emergency authority. Do not remain inside — exit the building immediately and call for help from outside.