No Hot Water? Find the Source of the Problem
CANRO diagnoses the complete hot-water system, including combi boilers, indirect tanks, tankless systems and conventional water heaters across Metro Vancouver.
System-specific diagnosis for every hot-water problem
HotWaterEmergency.ca is a specialized hot-water-system diagnostic resource and service website operated by CANRO Heating & Cooling, serving Metro Vancouver homeowners since 1999.
What Produces Your Hot Water?
Select your system type for specific guidance. This helps us direct you to the most relevant information for your setup.
Combi Boiler
Boiler provides both heating and on-demand hot water without a separate tank.
Boiler with Storage Tank
Boiler heats water in a separate indirect storage tank.
Tankless Water Heater
On-demand water heater without storage.
Conventional Tank
Standard hot-water tank with gas or electric heating.
Electric Water Heater
Electric resistance heating elements in a storage tank.
Unsure
Not sure what system you have? Start here.
Call a Hot-Water Specialist
CANRO's licensed technicians diagnose hot-water problems across all system types. We identify the root cause and recommend the right solution.
Why CANRO for Hot-Water Diagnosis
Customer Experiences
The technical team is extremely efficient and skilled. They installed the water tank in two hours and the RUUD tank is working perfectly well. Very happy with the service and the product.— Mona A., Vancouver
We are so happy with the service provided by Joe and Alan. Alan was recommended to us to replace our hot water tank. Professional, efficient, and the installation was flawless.— Bonnie T., Vancouver
Thank you to the Canro team for the excellent customer service and quick install on my electric hot water tank. They made the whole process easy and stress-free.— Ryan V., Vancouver
George was extremely professional and efficient in servicing my on-demand water heater. He was very knowledgeable and completed the service quickly. Fair pricing and great communication.— Alexander J., Vancouver
Highly skilled and efficient with the work they do. If you need it done, they'll get it done. Thanks guys. Quick response and top-notch boiler expertise.— Mahan Z., Vancouver
Air Conditioner repair: Canro answered promptly, called back when they said they would, came during the allotted time and worked quickly and efficiently. No surprises, reasonably priced.— Earl H., Vancouver
Joe and Allan are a great team. They gave me the right advice and helped me make a good decision with my heating system. Professional from start to finish.— Nikita B., Burnaby
The technical team is extremely efficient and skilled. They installed the water tank in two hours and the RUUD tank is working perfectly well. Very happy with the service and the product.— Mona A., Vancouver
We are so happy with the service provided by Joe and Alan. Alan was recommended to us to replace our hot water tank. Professional, efficient, and the installation was flawless.— Bonnie T., Vancouver
Canro boiler services were genuine life savers. I was stuck without heat overnight and they came by and got my boiler working again. Cannot thank them enough for the prompt response.— William, Vancouver
Canro came in and fixed my boiler that was throwing all types of codes that I couldn't understand. The technician diagnosed the problem quickly and had everything running smoothly within hours.— Kon, Vancouver
Thank you to the Canro team for the excellent customer service and quick install on my electric hot water tank. They made the whole process easy and stress-free.— Ryan V., Vancouver
Five stars for Canro Boiler Service and Repair. We needed a replacement of a 30 year old boiler. A new high efficiency unit was installed perfectly. The difference in performance and energy use is remarkable.— Arlene C., Vancouver
We are very happy with the boiler installed by Canro. Technician Alan did an excellent job — professional, efficient, and took the time to explain everything. Highly recommend.— Maryam F., Vancouver
Hot-Water System Safety
Hot-water systems involve gas, high-temperature water, and pressure. If you smell gas or notice unusual sounds from your system, contact a professional. Do not attempt to open sealed system components.
Brands We Service
Professional service for all major HVAC brands across Greater Vancouver